TransferEASE Relocation has the ability to manage in-bound relocation assignments. We offer a variety of destination and settling-in services to provide host country support to the employee.
Pre Move Consultation
Prior to the transferee making the decision to accept an international transfer, we are able to provide your client with a "Welcome to" Kit.
This extensive kit contains items such as:
- General Community Information
- Street Maps
- Transit Maps
- School Information
- Real Estate Brochures
- Local Newspapers.
- We will also gladly research any additional information required by the transferee
Pre-Move Orientation
Part of the decision process for the potential transferee will be based on a pre-move "Look-See" visit. This service consists of an area orientation tour. Depending on the make-up of the Transferee's family, the tour of the destination city includes:
- Familiarization with living conditions
- Residential Areas
- Schooling
- Obtaining Goods and Services
- Religious Needs
- Recreational and Leisure opportunities
The duration of the "Look-See" visit is dependent upon the specific request of the Transferee. Generally, a One Day program is recommended for the single person or couple without children. For a family including children, we highly recommend the Two Day Program as it extensively explores the issues of children and schooling.
Homefinding Programs
Once the transferee has accepted the international position, helping him/her find suitable housing is a crucial step in the overall success of the assignment. The Corporation may wish to take advantage of combining the Pre-Move Program and Homefinding program into one package, so we have developed a program to incorporate such request. We are able to provide assistance with both Rental Homefinding as well as Purchase Homefinding
The program will start with developing an itinerary based on a needs analysis, along with a Welcome/Orientation Packet. The Transferee would receive a general overview of the area and map orientation along with residential area familiarization. We can arrange for visits to school(public and private), view pre-screened/pre-selected properties(3 days fully accompanied).
We will facilitate the lease process(price, terms, deposits, landlord and tenant issues). We will assist in establishing bank accounts, arrange for utilities to be hooked up, and telephone/cable connections. The Transferee will be accompanied to appointments at recognized kennels where required. There will be an inventory inspection on furnished accommodations and a 30 and 60-day post move follow-up call to the transferee.
Rental Search
Working closely with the transferee, we help to identify any special needs. What preferred type of accommodation, what location, what budget are all issues of particular importance to a successful relocation.
Types of Rental Properties
- Short-Term Furnished Apartments
- Long-Term Furnished Apartments
- Long-Term Unfurnished Apartments
Purchase Homefinding
Finding the right home in the right neighborhood is our main focus. Through our network of brokers, we can offer the very best in purchase homefinding assistance. Once we have established the needs and housing requirements of the transferee, we personally select the best broker in that specific area to research the marketplace for properties that match those requirements. Pre-inspections will take place to ensure the transferee's time is maximized.
When viewing the properties, the selected broker will make the appointments, and provide an overall orientation to each area to ensure the transferee is familiar with all the amenities. Special attention is given to future resale. The selected broker will work as a Purchaser's Agent (paid by the vendor) to ensure the transferee receives the best advice and assistance throughout offer negotiations. The broker is in constant contact with our department, keeping us aware of the progress.
Post Move Programs
General Settling-In Services
Once the transferee has arrived, we will help assure a smooth transition through an integrated settling-in support program. We will assist with critical phases of the relocation process. This Two Day accompanied program consists of such matters as:
- Local authorities/community registration
- Drivers license/auto registration
- Shopping fundamentals(Grocery, appliance, furniture, clothes, etc.)
- Medical facility(s) options
- Network into international community(clubs, organizations)
- Language school referral
- Recreation/Leisure options
- Access to ongoing support line(telephone help line) for 6-months
- Check in call to transferee and family every 30 days during the 6-months
Total Support Service Program
This comprehensive service destination program includes 6 days of accompanied service covering the Pre-Move Orientation, Homefinding and Settling-in, as well as an ongoing support telephone hotline. As with all of our programs, the transferee would receive a detailed information package customized to the specific needs of the transferee.
The transferee would get an Orientation either pre-move, or as part of the Homefinding service based on topics the transferee selects from a checklist. Home Search and the Settling-In services will be tailored to the specific needs of the transferee wither for rental or purchase.
The additional benefit to the transferee would be the 6-month ongoing access to a telephone help line should the transferee need additional assistance. There will also be a friendly follow-up call to the family every 30 days throughout the 6-month program to ensure the success of the assignment.
Departure Programs
The departure and repatriation program is useful when the transferee is ending his/her assignment in Canada. It is a specialized program to provide assistance with a smooth transfer out of the destination. Programs will often include:
- Assistance with lease termination
- Cancellation of home insurance
- Cancellation of utilities and telephone service
- Assistance with final account reconciliation
- Arranging for refunds of security deposits
- Arranging mail forwarding
