What Makes a Good Global Employee Relocation Company?

Global employee relocation is a difficult task to complete. Not only can transferring an employee be stressful for a company, but this hardship is also felt by the employee being relocated. There are several different companies that focus on this specific field, but what components are necessary to excel as a company in this field?

The Basics

The main question companies’ face when venturing into the realm of employee relocation is: Why hire a relocation company? There are many benefits to hiring a company that specializes in employee relocation, such as:

  • Measure of man hours productivity V.S. Relocation Assistance Costs
  • Fees can cost $0 for the corporation
  • Programs can enhance performance
  • Variety of programs

Domestic Services

Domestic services are an important component of an employee relocation company. Some of the main aspects to look for during a domestic relocation from a relocation company are:

  • Budget preparation and tracking
  • Home sale services
    • Guarantee VS non guarantee
    • Home sales assistance
    • Expense management
    • Legal services
  • Lease breaking/sub-letting
  • Interim accommodations
  • Cost of living allowance
  • Destination services
  • Rental services
  • Home purchase services
  • Taxable benefit tracking
  • Move management
  • CVE- Comparative Value Equivalent
  • Property management

Cross Border and International Services

Cross Border and International Services are a vital aspect of any global employee relocation company. These services deal with any relocations that involve moving internationally. Some of the most important aspects a good relocation company will have are:

  • BVO- Buyer Value Option
  • AVO – Amended Value Offer
  • Pre-move visit
  • Purchase assistance
  • Rental assistance
  • Legal services
  • Settling in services
  • Budget/cost estimation
  • Expense management/taxable benefit tracking
  • Visa and immigration
  • Spousal assistance
  • Educational assistance
  • Move management

Destination Services

Destination Services are concerned with fulfilling all the requirements to ensure the relocating employee can reach their destination. These services include:

  • Pre-assignment visit
  • Area orientation and familiarization
  • Temporary accommodations
  • Home and school search
  • Settling-in and services
  • Departure assistance
  • Visa and immigration
  • COLA- Cost of Living Allowance
  • Cultural and language training
  • Accounting services
  • Spousal assistance
  • Pet services
  • Reporting

Single Point of Contact

Employee relocation can be complex. This is why a Single Point of Contact policy is the best feature of any relocation company. Single Point of Contact means that one Consultant will complete all of the steps of your relocation, including initiating the call. This means that there will be no loss of information between transferring of information and no reiterated explanation of events. Within Single Point of Contact, these services are provided by the relocation consultant:

  • Destination services
  • Home sale program
  • Legal real estate services
  • Home finding and purchase assistance
  • Household goods shipment
  • Realtor selection
  • Relocation payments and expense reimbursements
  • Temporary accommodations
  • Supplier management

Move Management Services

A good employee relocation company will offer move management services. Move management services involve ensuring that every aspect of your move is planned, organized and executed flawlessly. These services will include:

  • One point of contact coordinator
  • Domestic, cross border, and international experience
  • No move management fee
  • Replacement Value Protection Program
  • Guaranteed transit times
  • Quality Control Assurance Program
  • Auditing of all household goods invoices
  • Creates both cost savings and less stress

All of these components, combined with a conscientious, expertly trained and customer service based staff will provide both a company, and the individual relocating with a stress and worry free relocation.